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How do I obtain a refund or return an item?

You may return a product for refund within seven days or seven days of receipt of the goods (whichever is the longer), however you need to pay postage to us and also the return postage if you are exchanging. If you are requesting a refund we do not refund the original postage cost to you.

Please return all goods to:
The Scarf Shop
Murray Hogarth Co. Ltd
Dugnoir
St Dunstans Park
Melrose
TD6 9RX

Please include a copy of your original invoice and a note explaining additional requirements and also your phone number.

Please contact customer service for more information on returning an item. Thank you.